citibank sucks!

It's not about me. It's my friend's story.  She has a citibank credit card and she found out some unauthorized transactions on her card and then she stopped the card.  Unfortunately, she went back home yesterday and she received packages from whoever person used her credit card online.  Isn't it scary?  Identity is revealed and they know all her information - address, name, credit card #.... OMG! This is so scary~~  She called the credit card company wanted to know what she should do but they simply asked her to send back all the packages.  This is ridiculous!~ If they want to find out who the identity theft is, they have to track it through her account.  I guess they're not doing their jobs properly.  Anyway, I am going to the Precinct with her during lunch, and hopefully she'll be safe.  Think about it.. if someone knows where you live, and he/she can stalk you and break into your house and....something nasty can be happened. 

Be aware when you use your credit card from now on.  The scam can be anywhere!!!